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  • First time customer - very impressed with the people I worked with - Michael, Rich and Loren!! I will be back!! Michael and Rich reviewed many options, sizes, and prices to help me decide whether to upgrade my wife's original diamond in her wedding ring or not. I was just curious about prices and sizes. They eventually found a diamond that fit in my price range, that was twice the size of my wife's original diamond, and much clearer. They were very patient with me as I tried to decide what to do. They offered to accept the old diamond as trade in or 10% off with a new Jared account. Also, if my wife didn't like the new one they would change it back to the original, no questions asked. It was 6:30 pm by the time I decided to do the new diamond and I was headed out of town the next morning. They rushed it and I was able to pick the ring up at 8:45 pm later that evening before they closed. I couldn't believe my eyes when I saw the new ring! The stone looked so much bigger than I thought it would. Now, my wife hates all kinds of surprises, even good ones, so in my 22 yrs of marriage, I was a little concerned with what she might say. When my wife asked about her ring, I told her I had it cleaned and polished and when she opened the box her eyes got really big and asked why it looks so big? I told her because it is bigger than the original one. Thank you guys!! She really likes her new ring and I loved the price and service!!
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