Purchased the groupon deal but the website is no longer working and been calling and texting there business phone number nobody's answering as well, I assumed this place is now CLOSED! Please dont purchased the deal, money wasted.
So I finally booked my appointment after how many attempts to contact them and the day after I go there I called to confirm and been told i didnt have one or whoever i spoke to never put it on the system. Great! I'm a very busy person and everything needs to be planned in advanced. So I gave it a shot and still continue on then they said they charged $20 non refundable booking fee, I've been using groupon for a long time and this business is the only one that charged a booking fee. I called groupon to confirm and been told that's not what supposed to be because its not stated in their fine print so when I told ilash lab about that they just canceled my appointment because Sarah the owner said I was complaning too much! What a great customer service they offer right?! After waiting so long to get in touch with them and was very patience this is what they're going to do with me!!! I uploaded some photos of our conversation just so everybody could see how rude they are! Again dont waste your money and time, look for somewhere else it could be a cheap deal but the stress is overwhelming!