rev:text
| - I don't know what it is, but Pamela's (both here and on Walnut St.) have really seriously gone downhill. On multiple occasions, at both locations, I've gotten the same utterly mediocre, greasy, uncooked food, so it's not a single day's quirk. Bacon with grease literally pooled in its nooks and just pouring off it, French toast dripping in bright yellow wet egg that had to be sent back at least once, and upon occasion twice, to get it even lightly cooked, etc. Totally and completely disgusting.
And then the topper - the other day when I was at this location, I opted for various reasons to leave my power wheelchair at my table when I went to the restroom (in large part because it was too crowded to move it safely through the dining room and jockey it out of the dining room and into and out of the ladies' room) - and one of the waitresses took it upon herself to decide I needed it badly enough to push it back to me entirely without my permission.
And after my telling her *straight out* to *leave it alone* at my table when she said she wanted to get it and bring it to me.
So, she got it anyways, obviously, and managed to get it back to the restroom, where it ended up blocking *everyone* from getting into and out of the room - including me - and I was tripping all over it just to get my hands washed and get back into it.
I had put the footrest up to eat so I could get close enough to the table, and now I couldn't get it down because the restroom door was blocking it, which made it hard for me to get into it and operate it because I had to hold my legs up, etc., and more. It was a total and utterly unnecessary problem.
While I was still in the stall, I could hear her crashing it into the door and walls repeatedly until I was *finally* able to get her to just stop and leave it the hell alone.
Before I was able to leave my own stall, I heard other women leaving the room without washing at all - and that means they also had their disgusting, unwashed hands all over my chair right after using the bathroom, because it wasn't physically possible to get past it without literally climbing on top of it, requiring hands on.
Now pushing a power wheelchair when you are not familiar with how to operate it is no mean feat. It's dangerous as fuck to everyone around, and hazardous to the chair itself. How she managed to not slam into and run over other customers I have no idea, because it definitely takes practice to learn how to operate one and not crash it into other people or things - but she did screw up the chair itself by crashing it into doors and walls.
Pamela's did comp me my breakfast because of the hassle.
=============
While I'm at it, because accessibility is an important issue both to me and many other diners and shoppers, I usually say something in my reviews about what one will find in a place.
Here, their "accessible" restroom stall isn't actually fully accessible at all - because they have a baby changing table in there, which blocks the ability to get a wheelchair into the stall at all, let alone turned around to get back out. It's freestanding, fortunately, so I suppose they would be willing to remove it temporarily upon request. I have not tried that.
Knowing about that changing table is part of why I left the chair at my table in the first place, because I already *knew* it was going to be too difficult to cope with the damn inaccessible restroom.
It's a *dirty*-looking baby changing table, to boot - with the huge toilet paper lying right on the dirty bed surface.
++++++++++++++++
That said, when I first came in, they were *super* helpful getting me settled at a table I was going to be comfortable at, back in a corner, even thought it meant them moving some tables and chairs around for me. I can't fault them at all in that department, or with their food service.
|