I was really looking forward to meeting with this firm because their designs and reviews were spectacular. Unfortunately they never even called me to schedule an appointment. I tried for weeks to get them to come out and give me an estimate for a bid but Todd stopped emailing me 3 weeks ago and seems to have forgotten that I was a prospective client with a whole backyard redo pending. This does not inspire confidence for being able to reach them once your project is underway. It's a real shame because their designs on their website are stunning. Oh well.