I've had to take each of my two dogs here once before. I took Reece, after she got a case of kennel cough that had her stopping dead in her tracks on a walk. It scared me so I took her in for an emergency visit. The vet I saw was a female and she was so sweet and gentle with reece as was the rest of the staff. They got her on an antibiotic and got her better in no time.
Today I had to bring in Reggie after he was having a HORRIBLE allergic reaction to something unknown. I was in a panic and when I got there they immediately took him back while I did some paperwork. 5 minutes later I was brought into a room and the male doctor gave him a steroid that immediately helped the swelling go down. He recommended a bath and a 10mg Zyrtec which we did when we got home and now he's almost back to normal.
Everyone here is so kind and understanding. I've never had to wait long. I would give it 5 stars but the emergency visits are super expensive at $100.