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  • Visited today with two grandchildren, ages 2 and 7. Fries that came with children's menu mac 'n cheese were overdone, too brown & crunchy. Mac 'n cheese was too hot for the baby to eat at first, but he wolfed it down eventually. My scrambled eggs were overdone and lukewarm. This place does not know how to do scrambled eggs. Waitress asked if I wanted my bacon crispy and I said yes - it came out almost burnt and cold. The toast was so smeared with butter substitute that it was soggy and cold by the time I got to it. Husband's order was wrong - eggs over easy turned into scrambled eggs, and his eggs were overdone too. He enjoyed his sausage and pancakes though, and I thoroughly enjoyed my hashbrowns. They were delicious. Granddaughter liked her kids' menu French toast and ate most of it. My coffee was good, but I had to bring my own flavored creamer - all they have is plain cream and sugar. Our waitress asked when we first were seated if we'd been there before, and we said yes. She breezed by 15 minutes later and asked the same question again. We said yes again. She seemed very rushed, distracted, and not terribly friendly. The place was busy, so maybe she was overworked, but we ended up feeling rushed too. Our waitress brought two loyalty cards with our bill, both with one stamp on them - she didn't ask if we already had a loyalty card. Did she miss the part where we said yes, we'd been there before? When I presented my loyalty card to her and asked her to put the two new stamps on my card, she said (with attitude), "We don't combine cards!" I had to explain that she didn't even ask if I had one, and that I simply wanted her to stamp my card instead of giving us two new ones. She gave me one stamp on top of a spot that was already stamped, and when I pointed it out, she just gave me a new card with one additional stamp. We never did get that second extra stamp, but by that time, we were done with her. We left a minimal tip. Today's experience is pretty typical in terms of food quality. We go only if we have coupons. Unless I have a really great deal, like a Groupon or a two-for-one, I'll never visit 5 and Diner again. It simply doesn't impress me with its service or its food.
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