Horrible place....... bad service, unproffesional staff
I visit Vegas often yet I would never go to this place again... I don't recommend this place to anyone... I visit Las Vegas often and go to Hakassan group very often and enjoy the bottle service they offer. And I never had any problems in other clubs the staff was very friendly and professional. However, this place was the worst experience ever . Me and my friend were on a business trip so we wanted to unwind and enjoy the night. We got bottle service and the whole night the security was harassing us. At the end of the night we spend lot of money on tips and the service . I spoke with a manager and he was not helpful at all. He did not know how to handle the situation. Because of his neglect I was treated very badly by the security of the place. I was physically placed under the custody and roughed up by the security.. I ended up bruised and emotionally damaged. I tried to contact the management, they promised to contact me via email but I never got anything from them. I just wanted to elaborate my experience to them. I am sure the higher management understands the needs of their customers. And they expect their staff to treat people with more finesse and respect.. I would appreciate to establish a communication with them and let them know about my experience...