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  • I read some of the reviews on here and was a bit shocked, I had a very positive experience at this Ruby Tuesday last night (8/17/12). Like a lot of people I tend to steer clear of chain restaurants. Especially in a city like Charlotte which has excellent locally owned options on just about every corner. I always liked Ruby Tuesday for a couple of simple reasons, the menus (both food and beer), the salad bar, The Rolling Stones. We pulled up around 9pm for dinner, at a lot of chains that's a no-no because they are already running the vacuum and wiping down chairs. Ruby Tuesday's on Independence sat us immediately, was friendly throughout the greeting process. Our server was brand new but definitely not lost and didn't require any additional patience from me so that was positive. Also she was already able to explain the different menus and special selections. For those of you out there who haven't waited tables, it isn't "easy" so when somebody knows the ins and outs of a menu in a short amount of time you should recognize their work. My wife and I each got entrees which allowed us to use the salad bar, which was delicious and still freshly stocked even at 9.30pm. My dish was a quesadilla, and it was delicious, the steaks looked good on the menu but I rarely order steak in a restaurant (get it, rarely, that's a little cooking temperature pun for ya) because even at fancy pants places in South Park my steak is often improperly cooked. My wife got shrimp. The food (even the appetizers and biscuits) all came out quick and extremely hot. Which coincidentally is exactly how I prefer my women as well as my food. For once, we were actually approached by a manager to *gasp* ask us how our experience was, how our server did, if the food was to our liking. Not to mention that I actually saw this manager run from table to table and between the front and back of the house consistently throughout the evening. As we were leaving I told them we would be back and I meant it. I hope that my experience is showing a definite turn around for this restaurant based on the previous comments and reviews. If so, I would recommend it for quick casual food in the green zone between Charlotte and Matthews off of 74. Now get back to work.
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