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  • By far the worst hookah lounge I have been to. We arrived and sat down at a table, no one greeted us nor asked did we want to purchase hookah. We went to the front counter and we ordered our hookah from a man I presume was the manager. As we paid for the hookah, they announced that everyone had to leave their tables and line up outside to be searched and i.d'd. We walk outside in the cold and wait in a line, about 5 minutes later they did not search nor id me nor the people with me. They charged $5 to re-enter and I had a problem with that because I just purchased hookah and no one told us there was a charge to re-enter. The only reason I stayed after that was because my friend was in a beat battle being held there that night. I return to my table and the hookah was waiting for us, but there is no coal on it. A couple minutes later someone brings the coal and does not even have it started for us. We had to start the hookah and when the coal started to burn out we had to go to them and ask for new coal which took them about 10 minutes to do, the lady at the front was nice but the manager when switched the coals seemed annoyed that he had to switch the coals out. After that it became very harsh and we only had the hookah for about 20 minutes. The coals burned too fast and the hookah only lasted about 20 minutes, I paid $14 for the hookah. The person next to us had a hole in the hose and had to hold it a certain way for it to hit properly. Overall the worst hookah, worst service, and very unprofessional. I will not refer anyone to go here. My favorite hookah lounge is Hookah Masters.
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