I went back to Wendy while visiting Pittsburgh - again on my way to a wedding - and I was even more pleased with my haircut than the first time. Wanting a change, I went from shoulder length to chin length which always has the potential for disaster as a bad cut can make my thick, frizzy hair puff up and no manner of blow drying will keep it under control. Wendy obviously knew what to do. A month later and my cut still looks great and is so easy to style.