I've been back since a few times and always get a full body massage with May - she's the best in Cleveland! I have had very good experiences since coming back each time with May, but the only gripe I have is I don't feel they do enough promotions, coupons, etc to cut the customer a deal and make it more affordable to come more often and increase their business. In Seattle, these massage are literally half the price. This place does have a customer loyalty card that after paying for 12 massages ($720), then they will give you one free. This is the first time I've been when they had another promotion going on; if you write a review on Yelp they will discount your service $10. But don't get your hopes up and expect to get a stamp for your loyalty card; they informed me only after getting the discount that if they take even $0.01 off, it does not count towards the loyalty. I do recommend this place - ask for May!