I recently shipped my car from Pittsburgh to San Diego and used Global as the broker to arrange my shipment. Although they seemed very professional initially and confirmed my ship date several weeks ahead, when it came to the day to ship my car, they called and said that the truck had broken down and may car couldnt be shipped that day but would be picked up the next day. On the following day they told me that they would pick up the car at the end of the day. When I did not hear from them, I called and asked what was going on. They told me the truck was waiting for vehicles from a dealership and would not pick up my car that day. This continued for several days. They never return phone calls. I had to initiate every contact and when I left a message for various people to call me back, no phone call was ever returned. They never give you a straight answer and are always in "meetings". My car was supposed to be shipped on May 4 and was to arrive about a week later. It did not arrive until May 17th.
I will not use this company again.