Wow. I went in with 16 packages, needing help with packing, and needing to label each box. Two weeks before Christmas. Needless to say I was a little stressed. No need to be! Isaiah did an A+ job simplifying things. He was very attentive even though he needed to help other people while helping me. 30 minutes later and all my packages are sent! Thanks, UPS, and a big thanks to Isaiah!