This office is very unorganized and does not exhibit very much empathy once they no longer carry your insurance. I wanted to get a prescription filled but first they wanted to evaluate me. Not a problem, except they no longer carry my insurance and made it very arduous to get them to release my information to my new clinic, Premier Cardiovascular. The front office at Valley Heart is not very organized nor do they practice good communication between departments. I will not recommend them to any of my friends and family. It's embarrassing that the front staff isn't as professional or organized as the doctors that pay their salaries.