| rev:text
| - I'm so disappointed.
I'm in champaign visiting my sister, and a friend of ours recommended we go to Destihl. He touted it as a gift from the gods. Like so good hat he went there for lunch and dinner one day and then came back for brunch the next morning. After looking at the menu, how could I resist??
So we went today for a late lunch (around 2:30) and found the place pretty much deserted. There were some people working in the bar who made eye contact with us but didn't come up to the host stand to seat us. So we waited. And waited. And finally a hostess came and brought us to a cavernous booth in the bar. Where we waited. And waited. And listened to awful terrible music (read: Dave Matthews Band)
A female server came to get our drink orders and informed us that Michael would be our server. Ok, so the do team service, I'm on board with that. But Michael didn't come with our drinks. Someone dressed like a manager did. And Michael didn't take our food order. A woman who we later learned was a manager did. I think Michael maybe refilled our drinks? The first manager looking guy dropped off our apps. Here's the skinny on what we had:
Beer battered bacon: this is worth a star. It was greasy but oddly delicious.
Brussels sprouts: flavor was good but they were still pretty hard in the middle.
Bacon Egg and Cheese Deviled Eggs: nothing to write home about. They were small and pretty smoky tasting.
For entrees, I ordered the fried egg BLT and my sister ordered the bison burger. My BLT was fine. Again, nothing to write home about. There was some sort of mustardy vinaigrette on the greens that was overpowering. And the egg could have been runnier. But another star goes to the fries which were hot and crispy and delicious.
My sister ordered her burger medium and it came out completely well done. Like "we think this bison is dead but let's burn it at the stake just to make sure it's really really dead." She decided to send it back and so we waited. And waited. And a brand new server (still not Michael) came by to check on us. She went back to the kitchen to have them make a new burger and left the old one so my sis could nibble on the fries. Her friendly attitude and apologies would have garnered another star, but I was SO put off when she came back to tell us that her manager wanted to let us know that she put the order in correctly and that the cooks are the ones who screwed up. Umm... Why wouldn't the manager come over herself to apologize? Or at least to check on us after the replacement came? And also, it is so not cool to throw your kitchen staff under the bus like that.
All in all, Destihl has good bacon, inattentive staff, poor leadership, and too much desire to be "cool." And where is Michael? My receipt says he was my server but I don't even know if I saw him, and I fear my tip went to someone who didn't do any work! I won't be back.
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