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  • I was very dissapointed, & will never go back!!!!!!!!! On monday, March 14th 2011, my son & I went to Dessie B's because I had a Groupon that I paid $15 that gave me a voucher to get $30 worth of food. 3/4 of the way thru dinner, my son found a hair in his food! We told the server, & she offered to get him another order of fries! Well, if you are like me, you are turned off, & you are'nt eating anything else! When I got the check, they did'nt take his meal off, & I was sitting there arguing w the manager! She offered that the next time we come in, he could get a kids meal comped, but that was'nt good enough for me, as I paid $13.99 for his steak & shrimp! She was explaining to me that my son ate 3/4 of his meal, & that comping him a kids meal would be fair! FAIR? He found a hair in his food! Then the waitress was arguing w me about the hair...are you kidding me? I told the manager not to worry about it, that I would pay for the whole bill, but that I would never come back! After arguing back & forth for about 15 minutes,she finally said," I don't want you upset & took the bill from my hand & told me not to worry about it..that she will take care of it"! So as she is walking back to the kitchen, she proceeds to pick up my to go box & drink (that was sitting on the counter) to throw it out in the back!!!!! I was just standing there up front watching her walk away!!!!! That was my food she took from me...it had nothing to do w me! And she also took my $30 voucher too!!!!!!!!!!!!!!!!!!!!!!!!! What a bad experience it was.... That was a big rip off, & I would suggest you never go there, cause if something is wrong w your food or you happen to find a hair...they prorate how much you have eaten, & give you the difference!!!!!!!!!!! I could'nt believe how a manager handled the whole situation! SHE TOOK MY FOOD...I paid for that voucher!!!!!! WHAT A RIP-OFF! So, the bottom line was...I paid for two meals w my $30 voucher that I paid for..1 meal had a hair..I paid for both, & then to top it all off...she takes my to go box that had my baked potato & a whole shrimp skewer! I lost on that experience...and you will too!!!!!!!!!!
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