I once asked a store employee where to find veggie dogs and was given an aisle number only to discover I had been directed to the pet supply aisle...both funny and sad!
Twice I was told by cashiers that it's not their job to put my groceries in the reusable bags I bring. When I asked the store manager, he said cashiers are responsible for bagging purchases whether we use Walmart plastic bags or reusable bags. I suggest the cashiers be better trained. Sigh!
At 10 pm I spoke to the night manager about the above issue. He said I needed to speak to the day manager who was still on duty. I pointed to the time (i.e. night) and laughed but he didn't see the humour of a night manager who can't help me at night.
Regardless of the above incidents, I'm a regular shopper here. I love their price matching policy and their reasonable prices. The store has almost everything I want (more pre-made food would be nice), tons of parking and convenient hours. So over 95% of the time, my experience is excellent.