Poor scheduling of appointments. Not impressed.
Called on a Monday for a Thursday appointment. All was booked. I took the day off work to take my dog in. Got there the day of and they had no appointment in their system. Showed them in my call history when I made the call and told them that I took the day off for this. "Sorry I don't have five minutes"
Was really looking forward to getting my dog groomed here. But my first visit was soured by their employees incompetence. I'd recommend making an appointment elsewhere unless you like the gamble of not knowing if your appointment is actually booked.