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  • BE AWARE DO NOT PURCHASE! DO NOT BUY ANYTHING WHAT IS NOT READY TO BE DELIVERED RIGHT AWAY! We have long horrible and disrespectful experience with this store. We tried to be nice and talked to them in person but they do not care! I hope social media will resolve our problem! We wanted to buy bedroom set but we were tricked in buying expensive mattress (over 4k $) because in that case we would get a huge discount for bedroom set. Which what we did and spent 7k $! We purchased our bedroom set on NOVEMBER 12 and still didn't get it (today is January 8). We were promised to get it on Christmas but they keep pushing it back and back. We tried to resolve this problem and wanted to stay loyal customers to Ashley and they offered 150$ discount. Seriously! For spending about 7k $ in your store!!!! Manager Roger keep mention that we are lucky because we got good deal on bedroom.... mmmm maybe because we were tricked in buying expensive mattress and still spent 7k $???? Besides this problem our mattress's top and bottom were delivered separate. We had to sleep on the floor for a week!! Besides that problem they were supposed to deliver our nightstands and never did!!! Besides that problem delivery guys DAMAGED our property! They broke our garage lights and tried to hide it from us. Thanks god we have security camera outside! Besides that problem we were charged late fee for paying for bed which we never got. Now for more than a month we have broken light and they dont even know when we get our bed! All they offered 150$! Top store managers JOHANNA and JAY do not offer fare help and try to fix it that way so we can stay with Ashley in a future.
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