Very concerned when my five year old air conditioner stopped working, I felt that is should not have failed since it was not that old and it was a very good brand.
I have a home warranty; my last experience with the air conditioning company they sent was not a very good one, I even called to get my service fee refunded since he could not find anything wrong with my unit and was out of my home in 5 minutes.
I guess they are in a hurry because they don't make much money on customers like me with a home warranty.
Needless to say this go round, I was apprehensive when Cool Blew came to repairing such a new air conditioner. It was very expensive and I did not want untrained technicians creating a bigger problem then what I already had. I am picky and check the ROC, BBB as well as the internet to see if the company is good or has a good reputation.
Cool Blew did a fantastic job repairing my air conditioner. The technicians name was "Robbie"; he was very professional, clean cut and very respectful, even when I asked several questions about the work he performed.
He even took the time to explain to me that he found another problem in my attic that the installation company wired wrong! I always wondered why I could not get the ac to stay on all the time. The fan would not work on the "on" position only auto.
Robbie told me he found it and corrected it for me as he was going through his checklist. I thought that was really good service since I did not tell him about it.
Now, I will always ask for Cool Blew and no one else!
Again - Thanks Robbie for taking your time and doing a great job! My experience was great and I want you to know that! Good AC company - hard to find!