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  • I suppose I know why we no longer frequent Milestone's. Last night a group of us decided to go and indulge in spinach and artichoke dip (they have one of the best) and Bellini's (well, not for me) before catching Aladdin on stage at the Ed Mirvish Theatre. We sat down and ordered our drinks and dip and those got to our table at a reasonable time. At the start the server came and was attentive - until after we had ordered our entrĂ©es. After that, we'd see her, across the room at other tables. I get that they get busy at dinner but should a server's tables be that spread apart? In once section I shouldn't see 3 different servers at 3 tables next to each other. That is not efficient by any means. At 6:20pm we ordered 3 additional appetizers for our late comer friends. You'd think that the turn around time for appetizers would be 20-30 minutes at the most. Considering we ordered the Peruvian Burritos, Side Caesar Salad and Chicken Bites, it should not have taken the kitchen that long to get to our table. These 3 items did NOT arrive until 7:08pm. That is completely unacceptable. Mind you the server was more than happy to have us pay BEFORE all the food had even arrived. Yes, I understand this is a chain restaurant. Yes, I understand it was dinner and they were busy. But at no point did the server come by to refill our water or apologise or even acknowledge the delay. The service was horrible to say the least. And had I the time, I would've spoken to the manager immediately Needless to say, her tip reflected her lack of attention and unapologetic manner. Avoid this location at all costs.
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