Communication could've been better. The automated text messaging system is a great idea...if he texts received were honored/true all the time.
The work was solid on my BMW but when you add to the fact that someone stole my iPod, I can not, would not recommend this place to anyone and I wouldn't go back.
There's something really wrong about people stealing stuff out of your vehicle. I would have gave negative stars but I don't think that's an option.