The first time I took my dog to get groomed here, I had no problems whatsoever with the service or with the result. Normally, that would be a four star review for me. But what really impressed be about this company is that I received in the mail a thank you card a few days after my pet service. It showed that they actually gave a damn about the dogs and really wanted to try to create repeat business. I will definitely be going back here more often!