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| - I'm a fan just because a small shop that dares to carry unusual sizes is a hero to me. But, when I bought a bra in a brand and style they still carry, it's unworn, and they won't give me ANY credit on an EXCHANGE after ONE MONTH, that is too severe. I agree with the customer who said, make me happy and I'll be back--lay the RULES on me and probably not--because every time I think about shopping there now I think about the $75 that I spent for nothing.
After all, once you know your size, bras can be ordered off the web and in EVERY size not just the one these guys had to speclal order for you. BUT-- bra shopping by web is a pain and I hope IC London sticks around.
And yeah, if you are doing specialty lingerie, include some of the fancier stuff. Go New York on us. The store is definitely mostly white and beige.
I also dislike the parochial Charlotte attitude that if I am not already wearing expensive clothes, they aren't that thrilled to have me in the shop. Yes, I'm a slob, I hate shopping--but when I am shopping, treat me like a customer. The fact that I'm in your shop looking at your rarified items means I know quality.
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