| rev:text
| - My boyfriend I really enjoy yogurtology's yogurt, but their service is almost is bad as jumpstreet.
And, if you have kids, I suggest taking them at sunset or before 6:30 before the teenagers get out and get there where they will loiter for a good two to three hours.
They have a boy and a girl who are by far their best employees, I wish I knew their names so I could thank them properly for showing what GOOD customer service is. The rest of their employees are rude and uhm...well, I'll just say they have some trouble with monetary units and cleaning...
I've been there lots of times, but no matter what time of day I go there are always annoying customers there that the managers don't seem to care about. Tonight, there was a hoard of DVHS dancers who were half streaking and screaming so loud you could hear them from the freeway,
no hyperbole.
When we got inside the staff was complaining about them. Not that I blame them--I get that they're customers, but this is a food establishment, not a jungle gym or strip club.
There was a new flavor that was AMAZING (well, it was new to me) and I think it's better than their tart nouveau or whatever it is...the pink lemonade flavor is delicious. Anyway, we paid for a stuff, went to leave, and the DVHS dancers had decided to start doing some sort of ritualistic dance/tag in the street. Making me and my boyfriend unable to get our car out of the lot for 5 minutes. Not blaming the establishment, it's just a fair warning that the establishment seems to draw in a lot of rude, immature teenagers that the managers don't even bother kicking off their property for fear of losing long term customers. This seems to be a trend, as this is not the first time something like this has happened, either.
Getting back to their employees, there's a girl who does not seem to be able to break change properly, ever. Example: I bought frozen yogurt for me and my boyfriend one day after work. The total came to $5.10. I only had a $10 dollar bill on me, so I gave her that and 10 cents. She started to break change. It was pretty sad. When I tried to explain to her that she only needed to give me 5 dollars back, she stared at me like I was dumb. She hasn't been working the register lately though, so maybe I'm not the only person who's noticed she's not that great with money.
The place is clean, but not the cleanest place I've ever been to..afew of the girls only clean major things like tables and floors while the side of the bar (the side that you service yourself on) has been gooey for me more than one time. I might casually lean on it and have 3 day old warmed caramel cup stuck to my shirt when I go to move down the line.
All and all I like the flavors and the infinite possibilities I can make. But I really don't like having to compromise a tasty frozen treat for unruly customers and rude employees who seem like they would rather shoot bamboo under their fingernails than ask me if I have a Loyalty Card.
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