Came here with a group for 14 people, staff were friendly but very absent. The majority of the time we spoke with 2 other staff members to get basic utensils, water and service in general. The main waitress who was the only one who we spoke sign language to, only took our orders. Although she was very kind, service was very absent.
We waited 1hr before we were even offered water, and when they brought it out, only half the table was served. The restaurant was not very busy yet the largest group of customers were not attended to.
The food itself was very mediocre and overpriced. Everyone at our table was brought cold food and the portions were very small for the price.
Although we came mostly for the experience of trying sign language, the only real experience we felt was ordering food and when they signed/sang Happy Birthday to a friend at our table.
The concept is unique, but I felt they could have integrated more aspects to enhance the experience. (Ex. video demonstration, more interaction with staff, more attentive to customers etc.).
The overall wait and mediocre food would not bring me back here for another visit.