I don't get my nails done a lot. Can't remember the last time I had a manicure. I had a holiday party and realized that I really needed one. Smiley Nails was empty and able to take me right away- I was the only customer.
It was the person that did the manicure that I have an issue with. I did not get her name, I don't know if she told me, and don't remember seeing any tag or sign at her station. She demonstrated the ability to speak English well enough to find out what I wanted but did not speak for the rest of the visit. I don't mind people who are quiet, but she kept making comments over her shoulder to her coworkers in their native language- that is just rude.
Also, I had a nasty papercut on my thumb that had just scabbed and stopped hurting. Despite me telling her twice that it was a scab and not dirt, she scraped it off- ouch.
I've seen some reviews that were positive but it looks as if it is a specific employee who is getting them. If I had known that, I would have asked for them. I will not be going back.
I actually do plan on continuing to get manicures- my nails really did look better, just not there.