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  • I decided to book my 40th birthday dinner here. I could not have made a worse choice. Our server, Karen, was utterly clueless. I should have known we were in for it when she arrived at the table, rattled off the specials at 100mph and then fled like she'd been shot. We then waited a half an hour for her to return for drink orders. We decided to order food at the same time and needless to say Karen was confused every step of the way. An hour fifteen after sitting down, food begins to arrive. Some people get mains, others appetizers, others both. I go over to the front desk to complain and another server comes by to ask how I want to handle the remaining mains and I tell her she might as well have them sent so at least all the food would be on the table (she ignores this). Karen then returns to confront me about the order the food came in. Apparantely, I am wrong in the belief that appetizers come out first, then mains, then dessert. I tell Karen in no uncertain terms she has no idea what she's talking about and she flees. We continue to eat...five of the nine of us finish our entire meals and then the four remaining mains come out. Karen, of course nowhere to be found, pops back briefly to ask if we want drinks. AN HOUR later my drink arrives (I'd actually forgotten I'd ordered it by this point). Anyway...the remaining four people eat their meals while five of us (with no drinks) sit there chatting (and fuming). The food was mediocre. Both of the people who ordered the duck were disappointed. I'd say 6/9 people were unimpressed with the food. I then emailed Susur to complain and got a lovely phone call from Seth who quite literally tries to convince me that the sky is green and that Lee operates differently from every other restaurant on earth and just sends out food without regard for app/main or what have you. Seth goes on to essentially say "It's clear we had a bad night, but totes come again!" and that's the resolution. An epic disaster of an evening and they were "but come again!". No...I won't be coming again and I recommend you don't either.
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