Let me start this off by saying the only reason I even gave this location more than one star is because I believe in the blaze brand. Everything else that myself and my guests experienced tonight was absolutely atrocious.
Nicole, the Evening manager tonight (27SEP2016, 830pm time of our visit) was one of the most unprofessional and disrespectful managers that I have ever come across. I have never stepped inside such a poorly run establishment. Apparently, there were some new employees tonight and her idea of training is to yell commands across the back pizza prepping area at them. Not once did she kindly show them how to do the task, nor did she even give them the time of day to actually interact with the guests- which they were all doing quite well before she interrupted them. Her lack of leading by example and causing quite the scene not only disgusts me and my guests, but caused an awkward and uncomfortable environment to the point that guests were just taking their pizzas to go.
I recommend a better managerial selection process and possibly a longer period of training for the employees, as what we witnessed tonight was just plain unacceptable.
UPDATE 10/08/16
I returned here on a Saturday for lunch and couldn't have been more pleased with the service. We had people even come by our table to check on our food and ask us how it was. Obviously the other manager was an anomaly (thank goodness).
For a quick bite and chipotle style pizzeria, this is the place to go if you're in Tempe