Our first experience at this establishment was one to remember. My girlfriend and I walked in at about 9:15. It was not busy and there were 4 associates working that we could see. The first female associate came right in front of us to our surprise NO hello or I will be right with you. She walks away and another younger male comes over and again to our surprise completely ignores the two of is sitting there. Another guy walks over which I assume is security with his phone they both share in laughter while they looked at it. Yet we see another female walk behind us to a station which appears to enter customer orders. We did not so much as get a glance in our direction. The "security" guy went over and began joking and laughing with her. We still sat patiently while we observed the female and male bartender to continue walking by us without even an attempt to assist us. We left and found the guy that appeared to be security and asked for a managers card. He did not question us or see if he could help, he just went and grabbed the card of the marketing manager and no manager came over to assist. These so called employees should be ashamed of themselves and not work in a service industry. Being welcoming and having a smile goes a long way. If I was your owner or manager you would not work for me! Needless to say we will not bring business to this unfriendly establishment.