I called customer service to see if I can change the time on my ticket... they said it was ok and there would be no fees since the time i want was on the same day. All i had to do was go to the station and get that changed. I went to the pittsburgh greyhound station. they charged my a 15 dollar fee to change per ticket and the sketchy thing was that they wouldn't take my debit/credit card; Ca$h only! what?! ugh...So make you you bring cash with you if you want any services done here.
Also, People there were so rude! beyond rude! and talk down to people.