It makes me sad that this Cold Stone does not meet up to expectations of all other Cold Stones. Every time we go to this location (the only one near our house) the ice cream is almost the consistency of soup. It is always melted and cannot be enjoyed right away. It has to be put straight in the freezer when we get home and then enjoyed the next day when the ice cream is actually ice cream consistency. If they turned down the freezer a few degrees, it would make spending my money there worth while.