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  • The service is horrible and staff have very bad attitudes. I ordered a #1 with no cheese. When the order was repeated the young lady did not repeat no cheese on the burger. I asked her if there was no cheese on the burger and she responded with an attitude that its a famous star burger. When I approached the window there was no greeting. I looked at my receipt and she put it in as a famous star with cheese so I checked the food and cheese was on the burger. I parked my car and went inside the store and approached an older lady that was a worker and explained to her the situation. She was very apologetic and offered me to change the order, but I just wanted a refund. She was unsure on how to process a refund so she asked the manger. The guy was very rude and short with the employee. I think it was very inappropriate to be that way in front of customers. Not to mention my refund will take 3-5 days to get back on my card. Horrible service and customer service from some of the employees.
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