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  • I bought a used 2007 Jetta, which I love. The sales man didn't seem very interested in the sale, but I was in with my trade, financed, out with my Jetta within 2.5 hours, which seemed rather quick for a dealership. I had some isses with my car, expected for a used car. The service dept was awful. They couldn't replicate a very apparent issue with the car so I had to go hold their hand and replicate the issue (whole front end creeking when driving over speed bumps, gutters, etc) It ended up need new bushings and sway arms. The minute I got the service guy in my car and I crept over the first gutter and speed bump, the car made the sound. Took 3 seperate services for them to fix this issue, the last time they had my car over 2 weeks. I do love my car now, but would never send someone to Findlay VW to purchase or get service. They even offered a free tank of gas for my troubles. With gas at $4 a gallon, I haven't even gone back for that.
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