It is rare I feel the need to write such a negative review. I do my best to give people the benefit of the doubt and to be positive. However my last three trips to this place have been more then disappointing. My first visit I was rushed through and given the wrong information about the package I was taking for monthly car washes. I let them know I was in a hurry and I was assured that the man signing me up would walk out side and let the others know. ( it was7 am and no other customers were there) as soon as he had my credit card info for the subscription he went and sat down. So it took forever for my car to be done. They also removed a decal from my window that was for another car wash with out asking. I still had free car washes and had asked them not to remove it. They left a sticky residue in the glass from the sticker. The next visit when I pointed out the error a very rude man named Jamie told me maybe if I tipped the guys they would clean the windows better. I had no words but walked away in disbelief. My third visit here I went to cancel the subscription and was talking to the cashier, Jamie walked in and started talking loudly over me about how I was going to cancel to go to flagstaff, his very poor attempt at making a joke. Also they did not remove the matts to vacuum and changed my radio station, then left the volume turned all the way up. So as soon as I turned it on loud rap music played inappropriate lyrics for my 7 year old to hear.