I love Susie D! And I intend to keep her as my hairstylist whenever I'm in Arizona. As I have previously been a hair model and a fan of hair styling and experimentation for years I can say I have had more scary experiences the memorable ones because more often than not stylist (with even a little bit of experience get scissor happy and seem to think they know what's best for a girl's head when they should be more like Susie and listen!) From the moment I walked in she was energetic and super friendly and everything she did was explained thoroughly. After I explained my situation in a nutshell she confirmed that she understood what I wanted and needed (even after I already thought she had) by showing me additional photos and using terminology that demonstrated how experienced she is. Not only was my appointment enjoyable and quick but she also gave me an amazing deal but I was even aware of via groupon! I'm looking forward to scheduling my next appointment to get my color done and hanging with my new best hair friend!