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| - I am going to try and be as objective as possible here. I went in with severe abdominal and back pain. I waited for about 30 minutes, which wasn't bad at all. It is important to mention I have no insurance and have my Medicaid application in process, but I do qualify. I let the intake nurse know this when I arrived. When I went back to triage, the nurse came in with a snarky attitude which I didn't mind too much with me being in pain. I didn't care. She drew three vials of blood and NEVER took them back for testing. The doctor reminded her to give me pain meds 3 times and she finally did with a nasty attitude.
I went back for x-rays and an ultrasound. That all went fine. The workers were great and very attentive but by the time all of the testing was done, my doctor was off and I had a new one. The new doctor came in and told me what the ultrasound showed. He was nice. I asked him about my x rays and the blood tests. He said he didn't know anything about that and that I would be discharged. He said the nurse would be in to do paper work. I am still under the influence of pain meds and couldn't quite verbalize how shocked I was by the lack of information and attempt to look into it. I look to the left and on the tray I see MY vials of blood STILL sitting there. Are you kidding me?
So, I start getting dressed and a NEW nurse comes in.. She tells me to get dressed so she can assess me. She has no idea what's going on. I tell her I'm being discharged and she asks if I'm confused! I repeat myself and tell her I'm not confused, but I may sound a bit loopy from the medication. She leaves and talks to my first nurse and confirms I'm being discharged.
She walks me to the checkout desk where a very pretty woman tells me I owe $200.00. I tell her I have no money right now and I mentioned this on intake. Her reply, "We don't talk about money up front, but you should have common sense to know that you need to pay when you see a doctor. You shouldn't have come here if you couldn't pay." I guess medical emergency means nothing to her and I wonder if she talks to the homeless people that come in this way.I let her know that I have Medicaid in place and they will back pay for up to a month before the paperwork is finalized. She states, "That doesn't matter, you owe money right now." I am crying at this point, somewhat unable to verbalize what I need to as I'm still foggy in the head. I just repeat I have no money and I don't know what to do from this point. She says, "What did you think they brought you to this desk for? To PAY. THAT'S WHAT!" She then rolls her eyes and states, "I'll just bill you but you need to pay this! It's in your best interest to pay!" I say okay and limp out of the ER to my friend confused about the entire ordeal.
This place has some good workers mixed in with a lot of bad ones. I would NOT go here if you can avoid it. I have heard horror stories about "The Best Hospital in Las Vegas" but now I have my own. Go anywhere but here. I spent 7 hours in a place receiving little to know information about my condition and being scolded for no apparent reason. I miss Illinois. They had community care. If you could not pay, they would assign you a social worker to set you up with information about your options.
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