We've been here plenty of times before and it seems like its always crowded no matter what time or day. The food is good and what I especially like is the unlimited soup or salad. In addition, the breadsticks are great and my 4 year old daughter can attest to this.
The entrees here are very good and I know I'm going to get shunned for saying this but I'm not a big cheese eater. I come here due to my wife loving Italian food. Nevertheless I still love it here due to the breadsticks, spaghetti and soup.
I hope this review helps and Happy Eating!