First, I walk in and say "I have an appointment." The guy says "I don't know what that means." Really? Then this other guy comes out takes my keys and says it will be 45 minutes for the four wheel alignment. Fine. So I go across the street for a lunch. 50 minutes pass so I walk back to the car place. The guy sees me coming, quickly moves another car off the.ramp and then moves mine up to work on it. I ask him, "Seriously!! You haven't started it yet??!!?" He says the other car was here first and its been here all day on the ramp. Except when I dropped off my car the ramp was empty. So fifteen minutes after I came back the car is done. Then I had to take it somewhere else to have the alignment checked again because I didn't trust the guy. Basically this place was more hassle then its worth and the guy was a liar which just isn't a good thing for a mechanic. I will say, that I ended up getting a call later from the manager, and he said he would look into it. Hopefully they're getting their act together, and they fired that guy. If you do go here, just make sure you keep good tract of what's going on.