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  • I've used this store for years because it is very conveniently located to me. The inventory is decent; sometimes I find what I'm looking for, and sometimes not. Unfortunately, over the five years since I found the place, the customer service has been consistently bad. They seem affronted if you ask them a question, and offer limited help and almost no suggestions. I have waited for awkward minutes to pay at the counter while the employee finishes up with whatever beadwork she is doing at the little table behind it. Additionally, it is commonplace to be watched like a hawk as you shop, apparently no matter how many times you have been or how many hundreds of dollars you have spent there over the years. Maybe this was special treatment for me, being younger than they are, and wearing whatever grubby day-off gear I may have had on. It's no excuse, obviously, particularly for such a special interest store, which should be on its knees in gratitude for every body that walks through the door. In fairness, I do recall at least one or two instances in which I have been treated courteously (by the same person each time), but it doesn't quite offset the begrudging treatment from the other bats.
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