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  • I came across this place through a voucher I purchased. You would think that the spa's location is situated in the Raddison, but its not. They are located in the vicinity of the hotel but are not a part of the hotel services. So dont be fooled by the great location .I purchased a 2 hr nail rejuvenation spa package which was supposed to include a deluxe manicure, pedicure, massage and paraffin wax treatment. However , I was out in 1 hour 40 minutes. The owner was the one who did my session and once she realized I was a voucher customer her customer service appeared to go down. The receptionist was absent that day so she kept disappearing in midst of my session to attend phone calls.They didnt use water to soak my hands for the manicure- she said it wasnt needed. Also her nail polish application skills were not very polished ! Massage was for 2 minutes. Tall claims on voucher like reflexology points will be used - rubbish. She seemed eager to just get the session over with ! The UV dryer was not used to dry the nails because she said the top coat should suffice and the dryers were very slow anyways !!!! As a result polish was chipped while I was in salon itself. The voucher was for $29 and After tax and tip it was $ 47 . Forget a spa experience, me thinks a regular manicure pedicure at any other place has better standards and customer service. There are lots of places around this area that offer manicure pedicure for $35. Maybe a regular priced customer will get better service compared to voucher customers ! I had unfortunately purchased 2 vouchers, and I was soooo unhappy when I walked out thinking that now I am stuck with it and who the hell would want to come back to such awful customer service. However the dealsharing customer service refunded my voucher back ! Phew !!
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