Mac Media, you are the best!!! Every time I come in you save my day! Today I came in with a phone that. Verizon told me I would need a new phone. I had no insurance and my contract still has 10 months on it so I would either have to spend tons of money for a phone or add another line and get a new number (I don't think so). But thanks to the wonderful people that work for you it only cost me $130.00 for a new screen and it was fixed within an hour. Thanks!