I just had my dog groomed this morning and it was an awesome experience. I would highly recommend this place the people are friendly and the groomer seemed to really like dogs and her job. He looks fantastic and smells great. They didn't try to make me feel bad because I knew he was matted. I also like that he was done at about the time they said he would be done. My dog did not seem traumatized from being at the groomer either like he had at a different place.