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| - I had a bad feeling about five minutes almost from the start. I thought about saying something to our group of seven but it was my brother-in-law's birthday and I didn't want to be a spoil sport. He had been here before a while back when it used to be Chingu and said it was awesome. I knew things were going to be tricky when our server first came by. She spoke very little English and hard a hard time understanding anything we told her, but she did understand we wanted the all your can eat BBQ which this place is/was known for.
She had no problem bringing out the first serving of tea, kimchi appetizers, meat etc. Things broke down soon afterwards. Service was extremely slow. She would pour tea for some people in our group and not others. And forget about reordering food. Our server would come by and diligently write down what we ordered and then disappear. Ten minutes later she'd show up again with no food. We'd reorder again and then the whole cycle would repeat. All together we must have done this about seven or eight times during the course of the meal. Our second round of food showed up about 30 after we started, and aside from a few dishes here and there nothing else was brought out. We had to ask repeatedly for our BBQ grills to be changed, which was done clumsily and the temperature control dial on one of the burners was busted.
Extremely frustrated we asked for another server. This time a guy came over who also barely spoke any English. Again, every time we ordered it was like groundhog day. We'd order, he'd write something down and disappear, and then he'd show up again 10 minutes later and we'd start all over again.
An hour and a half later into this comedy of errors we asked for our bill. When my sister-in-law complained to our second server that we shouldn't have to pay full price because we only got half service he called over his manager. She was the only person we met who spoke passable English. She apologized profusely and offered us a free drink for our troubles. She also said next time we came she would remember us and they would do a better job, they would bring us whatever we wanted, and we could have three, four, five servings of green tea ice cream or more (they said they were totally out of green tea that night).
But alas my sister-in-law robotically told her there will never be another time for Jangwon. The only good thing about this farce is the funny story we now have to tell. Bottom line - no won should ever eat here and I'm sure it won't be long before this place joins the great big restaurant grave yard in the sky.
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