I'd give 1-2 less star but the truth is I like eating here.
I say 1 less for sure because the last couple of times I ate there I had spaghetti and the meatball was OLD and gross (NOT COOL)!!!
The pizza is real good, the salad is real good but there are a few BIG issues.
#1, is the meatball but I already mentioned that...! FIX IT, don't serve OLD meatballs! That is just SICK!!!
#2, management must lack skills because the cashier's seem to change frequently and I don't blame them for wanting to leave. They work as fast as they can but lines can form quickly there. Many times they're taking orders via phone or seldom cleaning the tables. (Some one needs to teach these kids how to clean a rag and clean a table properly!!!) Staff properly so they can CLEAN PROPERLY so that other arriving customers can find a place to sit.
#3, since the cashier's are so busy taking orders, ringing people up and seldom clearing (won't say "cleaning" because it's NOT clean) the table they seem to run low on the salad area consistently.
I have been eating at Barros for at least 10 years or more.
Specifically at the Scottsdale one since it got turned into a Barros from a Bar and because its down the street from my employer.
MANAGEMENT IF YOU'RE READING THIS:
Take care of your EMPLOYEES!!!
I see the cashier's busting their hump and even the cooks in the back come out all sweaty and you can tell they work their tales off. I also see one of the deliver guy driving a crappy ford escort that looks and sounds like the transmission is about to roll out from under the car.
Your food is pretty decent! As I said, I have been eating from Barros for years! The pizza is good, the "Hot" wings are the BOMB and the speghetti is 8 times out of 10 pretty freak'n awesome with the garlic bread!!!
BUT for crying out loud, do some research and staff, train and pay your employees properly!!!