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| - Ok, it's a freaking Starbucks, what do you expect - well, I expect overpriced but consistent coffee and the barrista to NOT BE AN EVIL BI-OTCH. The least they can do when charging $4 for a cup of coffee is attempt to be friendly. I used to go to this one several times a week but NO MORE. I'm done. How many times can you stand at the counter and be totally ignored while the employees chat behind the pastry case? Almost always, apparently. Went there 2 weekends ago with my kids and ordered a sweetened iced coffee, like always. After getting an incredulous look from the woman behind the counter - an older woman wearing a headscarf, in case her manager is reading this - like I was crazy or something, like no one had EvER asked for an iced coffee before, she asked me how I wanted it sweetened. I said, nicely, just the way you always do it, with syrup or whatever. She LITERALLY rolled her eyes at me and said, so like you want sugar, or vanilla syrup, or what? I said no, no flavor, just the syrup sweetener you guys normally use. She says, so do you want a vanilla latte then or what? and just stands there looking at me like I'm NUTS. So I said forget it, I'll sweeten it myself. After slamming my credit card down in front of me, like I'd personally insulted her mother or something, she hands me a sloppy lukewarm cup of coffee half full of melted ice. Nice!!!! If it had only happened once, no big deal. everyone has a bad day now and then - but it's a pattern with this Starbucks. Too bad.
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