We had the owner, Michelle, come to our home to look at items we wanted to sell. She made an offer and told us to call her. When we called a week later she said she didn't want it but then agreed to purchase anyway, so we set up a pickup date. When no one came at the agreed upon time we called and was told they would be there later ... she was very busy because her partner walked out on her. No one ever called us or came that day! The next AM we called her repeatedly because nobody answered the phone. When the phone was finally answered, Michelle said "stop calling...she is no longer interested". Fortunately we found someone else to take our merchandise. This was a very unprofessional experience.