I will never go to this location again! And let me preface this by saying, I'm a person that NEVER complains at establishments because I'm afraid they will spit in my food. But this was unacceptable. Over the years when I've ordered blizzards, they come with the ice cream above the cup and then turned over to show it's thick. So I'm aware how it should be served. On 12/9/17 @ 8:06pm I ordered two small blizzards, when I got to the window the girl asked if I wanted lids on them. I said yes. The first lid went on fine. The second she had trouble with, she walked out of my sight, when she came back she had scraped off the top part of the blizzard down below the cup line. I stated that now a lot of it's gone. She said oh well that happens when you put a lid on it. I indicated that was unacceptable and she said it's store policy NOT to remake it because of the lid. I asked if I can pay to have another remade, she said NO and turned her back towards me. I called her the B word. Which was wrong, but I was upset at this point. I drove around front and all the teenagers working in there started saying "here she comes" and "are you allright?" to the girl at the window. She said "I'm fine" in a loud voice and laughed. I stood there for about a minute before I asked to be acknowledged. A young man came up to me and I explained that I will pay to have this remade because most of it was gone (not my blizzard taking it to a sick friend). He handed the blizzard to a guy in back. I stood there and they all were snickering and looking at me. He came back and handed me a blizzard made PURPOSELY below the cup line just to be a jerk. Probably was the same blizzard. And who knows what they did to it back there. He started to give me some b.s. story and I said I didn't want to hear it and left. I get that it's only about 1/2 an inch of ice cream but they're not cheap and apparently this location's franchise owner does not care about return business.