Ordered online at 1-800 Flowers at 2:15 pm. Paid extra for same day delivery. Delivery was never made. 1/2 hour hold time next morning at 1 800 Flowers so I called the local store directly **there are 2 in town, this was the one at 3385 S. Durango**. She said didn't receive order until 3:30. Drivers were gone. Said she "messaged" 1 800 Flowers and they directed her to deliver as planned following day. No call to me. Nothing. All she did was argue with me about how it wasn't her fault. Piss poor customer service. To top it off, when I spoke with 1 800 Flowers, they said the florist told her they attempted delivery, but that it was refused!! LIARS!!!!! BEWARE!!!