SPRINT IS constantly telling me one thing and then doing another or changing their story I was even told this by a store manager in the Scottsdale Az store "Unfortunately this is not about current customers and their satisfaction this company merely wants generate new customers.At least I could use my cell phone with Verizon and deal with their strict and poor customer service AT&T although more expensive at least they are customer service friendly and always have great cell service DO NOT SWITCH STAY WITH AT&T!!!!